*Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.
*Actively listen to and engage customers , using appropriate selling skills to match the customer’s needs, and ensure their decisions build long-term relationships.
*Motivate self to stay accountable to individual sales and service goals, as determined by store management.
*Keep customer well informed about orders and any status changes; update notes on customer sales to keep sales associates informed, remaining attentive to customer needs.
*Support and actively utilize customer acquisition methods available to the store.
*Maintain strong relationships with existing customers, as well as prospect for new customers.
*Communicate company loyalty services, when applicable.
*Develop, share and apply product expertise by staying informed with the marketplace and industry trends.
*Maintain knowledge of all product information, intranet communications, and current advertising and marketing initiatives.
*Maintain sales floor coverage and follow posted schedules with regard to area assignments.
*Assist the sales manager with ensuring furniture product and displays are maintained per the sales floor maintenance guidelines.
*Maintain flexibility with schedule to meet the needs of the team and overall business.
*Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.
*Communicate customer feedback to store management team concerning policies and/or product requests, problems and suggestions.
*Actively participate in store meetings and training sessions.
*Maintain an awareness of all available resources for training and development, and actively participate in self development and growth through company resources.
*Five plus years of Showroom or Retail experiences with luxury retail or furniture sales.
*Minimum BSc in Interior Design or Sales/Business Management a plus.
*Proven success with driving sales goals and growing your business.
*Previous customer service experience
*Ability to build/maintain a client base and provide creative furnishing solutions for customers’ needs.
*Good reading, written and verbal language skills (English)
*Good communication and interpersonal skills
*Good time management and organisational skills
*Taking “Service with a Smile” to a whole new level….
Must be available to work a flexible schedule including weekends and holidays
MODE OF APPLICATION:
Interested applicants should forward their CV to bloomfieldng @gmail.com, or forward their contact, post applying for, location and years of experience to the message box or mobile number on the advert. Only shortlisted candidates will be contacted via sms